Monday and Tuesday was with my only UK customer. Reviewing the progress of the ongoing DBR, CCMP and more strategic process improvements. The rest of the week has been admin, preparation for Christmas and yesterday was wasted spent buying air tickets for January and early February. I only managed to organise 6 of the 11 long haul flights needed. It’s a necessary evil but a huge waste of time and investment of motivation. At the end of a day buying tickets cash flow is devastated and motivation and enthusiasm for life is virtually zero. Read More...

This week was mostly focused on the second module of a dedicated Jonah programme for two employees of an Italian customer based in Milan.

The Jonah arrived having completed the activities needed to verify their current reality analysis the core conflict developed on that subject. One of the participants had not only verified his work in module one but repeated the process on a different subject matter as well. He said practice is needed so why not repeat the whole process. The other Jonah who started with much less knowledge about TOC had read more on TOC including all of Its Not Luck. These two managers are very good students and they have obtained some good input during the verification process about what needs to be put in place as a solution. Read More...

We conducted a business review for a machine shop of a mining company in Singapore this week. As I was busy my Chinese partner flew down from Shanghai and conducted the review for me and we reviewed the analysis over night between day one and day two using Skype and a desktop sharing called Mikogo. Read More...

Office Work ! It still has to be competed even if you travel every week to another country. This week we had to complete the Final accounts for 2010-2011.

Running a TOC company is very rewarding but it takes you to the places where people want to learn about and to use TOC in their personal life or in the company. Read More...

Friday was devoted to a business review for a potential new customer.

This was an interesting trip for a couple of reasons. Firstly, I needed to drive from Milan into the Italian hills and find my hotel in the dark. This was more fun than I thought as I ended up in a new Smart car with and eco system, which was eventually revealed to travel 250 km on only 11 litre of petrol costing in total €17. My old Jag would have required £65 (€75)! Secondly, and of course more important, was that this was a potential new customer in a new sector and completely unknown to me.

The review was very interesting, it is rare to find a ’T plant’ in Europe now. Read More...