Beijing, China
24/02/12 11:42
TOC facilitated operational excellence management development session using TOC Thinking Processes to develop business plan Read More...
Hanoi, Vietnam
17/02/12 11:42
TOC facilitated operational excellence management development session using TOC Thinking Processes to develop business plan.
The flights too and back with air France were very good especially the crew. Changing the ticket for an earlier flight home was dreadfully managed by the KLM team who I had to buy the ticket from as at the time air France’s reservation system was not working. As always the KLM people lecture me about their policies and timing - they only work 9 to 5 CET so the fact you are in Hanoi is not of interest to them. Yes you can change the ticket but we cannot say how much it will cost. When eventually they decide to tell me about the cost they fail to transfer the payment and both my original flight home and the new one are cancelled. It took me hours and lots of expensive phone calls to change a flight so I could be in the office for two days instead of a few hours before I go to Beijing, Read More...
The flights too and back with air France were very good especially the crew. Changing the ticket for an earlier flight home was dreadfully managed by the KLM team who I had to buy the ticket from as at the time air France’s reservation system was not working. As always the KLM people lecture me about their policies and timing - they only work 9 to 5 CET so the fact you are in Hanoi is not of interest to them. Yes you can change the ticket but we cannot say how much it will cost. When eventually they decide to tell me about the cost they fail to transfer the payment and both my original flight home and the new one are cancelled. It took me hours and lots of expensive phone calls to change a flight so I could be in the office for two days instead of a few hours before I go to Beijing, Read More...
Vadodara, India - Zurich, Switzerland
10/02/12 11:41
TOC facilitated operational excellence management development session using TOC Thinking Processes to develop simple improvement plan.
Initial session with a new customer to explore how to use TOC to help develop a new product. Read More...
Initial session with a new customer to explore how to use TOC to help develop a new product. Read More...
Bradford and Office
03/02/12 11:38
CCMP project progress and TOC personal development sessions with 2 senior managers. Read More...
Milan, Lenno, Italy 2 Custmers
27/01/12 11:38
Module three of a Dedicated Jonah Programme.
Initial working session including TOC Knowledge transfer and application of that knowledge to start the improvement process. Read More...
Initial working session including TOC Knowledge transfer and application of that knowledge to start the improvement process. Read More...